Careers

As a Senior Design Researcher at Finchfinger, you will play a key role in driving innovation and uncovering valuable insights for our clients. Your expertise in user research will be integral in helping us understand the needs and behaviors of our clients and their customers, allowing us to create products and experiences that truly resonate.

In this role, you will work closely with cross-functional teams and stakeholders to lead user research efforts, analyze data, and translate findings into actionable recommendations. Your excellent problem-solving and communication skills will be crucial in effectively communicating your insights and collaborating with team members.

At Finchfinger, we are constantly pushing the boundaries and looking for new ways to drive growth and success for our clients. As a Senior Design Researcher, you will have the opportunity to work on a wide range of projects across various industries and sectors, and be a key player in the development of new businesses, products, and experiences. Join us in our mission to redefine everything.

Lead design
As a Senior Design Researcher at Finchfinger, you will be responsible for leading teams and clients through the full design journey. This includes engaging with clients and stakeholders to understand their needs and behaviors, conducting user research to uncover valuable insights and opportunities for innovation, and collaborating with design and engineering teams to bring these ideas to fruition. You will be skilled at cutting through the noise to discover meaningful insights and will lead with empathy to give a voice to our clients and their customers. You will be fully integrated with the rest of the firm and will work on projects spanning all industries as we develop new businesses, products, and experiences. We are redefining everything, and we need your help to do it. It will probably be a bit like National Treasure.

Scope challenges
You will be responsible for planning, conducting, and analyzing research to understand and address our design challenges. This will involve scoping out research projects, determining the appropriate methodologies to use, collecting and analyzing data, and communicating the insights and recommendations to our teams and clients. You will be a key player in helping us understand and solve our design problems through a data-driven, user-centered approach.

Analyze insights
In this role, you will be responsible for analyzing research data and turning it into practical recommendations and strategies for the company. You will need to be able to identify key trends and patterns in the data and use this information to inform decision-making and drive innovation. This requires strong analytical skills and the ability to communicate complex information in a clear and concise manner.

Storytell solutions
You will be responsible for crafting clear and engaging narratives that showcase the design process, ideas, and final solutions developed for our clients. This will involve taking the research conducted during the design journey and turning it into compelling stories that demonstrate the value and impact of the work. You will work closely with the design team to understand the details of each project and communicate them in a way that is understandable and engaging for a variety of audiences. This is a crucial role in helping to communicate the value of our design services to clients and stakeholders.

Lead stakeholders
You will be responsible for managing and coordinating the needs and expectations of multiple stakeholders, both within the organization and external to it. This may include clients, partners, and other teams within the company. Strong communication and interpersonal skills will be key in this role as you navigate the diverse and often conflicting needs of these stakeholders. Your ability to build relationships and work collaboratively will be essential in ensuring the successful completion of projects and initiatives.

Solid experience
You have been in the innovation and user research industry for minimum of four years, have worked on a variety of industries and projects, and (preferably) had experience in the luxury goods space.

A colorful raconteur
You must have strong storytelling and presentation skills.

Human-centered everything
We need a strong advocate for our clients and their customers. A track record of success employing human-centered methods and inights to resolve business issues is a must.

Career Aspirations
As we grow, we want you to grow. We are looking for candidates that have grand aspirations and we want to help you accomplish them.

Master and commander
We need you to have a command of qualitative research methods. Doctoral candidates and recent PhDs are encouraged to apply.

Finchfinger is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.